This Privacy Policy explains how myb77 collects, uses, stores, and protects your personal data when you use the myb77 online casino and sportsbook platform at myb77.one.
Last Updated: 1 January 2026This Privacy Policy applies to all personal data collected through the myb77 platform, accessible at myb77.one, including its mobile-optimised version, any associated account management portals, live chat systems, and customer support channels (collectively, "the Platform").
myb77 ("the Company", "we", "us", "our") acts as the data controller in respect of all personal data collected from Members ("you", "your") through the Platform. As data controller, myb77 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that such processing complies with applicable data protection legislation and the data handling conditions set out in our international gaming authority licensing framework.
This Privacy Policy should be read alongside our Terms & Conditions, which also contain provisions relevant to the handling of your account information and personal data.
When you create a myb77 account, we collect the personal information necessary to register and verify your identity. This includes:
To process deposits and withdrawals in Malaysian Ringgit (MYR), myb77 collects payment-related information including:
myb77 records all gaming and betting activity conducted through your account, including game sessions, bet amounts, game outcomes, winnings, wagering progress against bonus requirements, and time-on-site data. This data is used for account management, bonus administration, responsible gaming monitoring, and regulatory compliance.
myb77 automatically collects certain technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and Platform optimisation.
If you contact myb77's customer support team via live chat, email, or any other channel, we will retain records of those communications, including the content of messages, timestamps, and any supporting documentation you provide, for quality assurance, complaint handling, and regulatory audit purposes.
myb77 may request copies of identity documents (MyKad, passport), proof of address, and payment method ownership documentation as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance procedures. These documents are stored securely and processed only for the purposes of identity verification and regulatory compliance.
myb77 uses the personal data it collects for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and identity verification (KYC) | Identity data, verification documents |
| Processing deposits and withdrawals in MYR | Financial data, identity data |
| Administering bonuses and promotions | Gaming activity data, financial data |
| Providing live casino, slots, and sportsbook services | Gaming & betting activity data |
| Fraud prevention and security monitoring | Technical data, financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, identity data, transaction history |
| Responsible gaming monitoring and player welfare | Gaming activity data, session data |
| Customer support and complaint resolution | Customer support data, identity data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Marketing and promotional communications (with consent) | Contact data, gaming preferences |
| Regulatory reporting and licensing compliance | All categories as required |
myb77 does not use your personal data for purposes incompatible with those listed above, and will not sell your personal data to third parties under any circumstances.
myb77 processes your personal data on the following legal bases:
myb77 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited and controlled circumstances:
Personal and financial data is shared with authorised payment processors — including Touch n Go eWallet, Boost, and licensed Malaysian banking partners — solely to the extent necessary to process your deposits and withdrawals. All such processors are contractually bound to process your data only for that specific purpose and to maintain appropriate security standards.
Limited session and bet data may be passed to our licensed game studio partners to facilitate gameplay, jackpot pool calculations, and game fairness certification. Game studios receive only the minimum data necessary for these technical purposes and are not permitted to use it for independent marketing or profiling.
myb77 is required under its international gaming authority licensing obligations to disclose certain player data and transaction records to regulatory and licensing authorities upon request. Such disclosures are made in compliance with applicable law and our licensing conditions.
myb77 may disclose personal data to law enforcement, government agencies, or other competent authorities where we are legally required to do so, where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity, or where required to protect the rights, safety, or property of myb77, its Members, or the public.
myb77 may share personal data with its legal advisers, auditors, and compliance consultants under strict confidentiality obligations, where necessary for the conduct of legal proceedings, regulatory audits, or compliance reviews.
The myb77 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your logged-in session, to detect fraudulent or unauthorised activity, and to analyse aggregate Platform usage patterns.
Certain cookies are strictly necessary for the myb77 Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without impairing your ability to use the Platform.
myb77 uses analytics cookies to understand how Members navigate and use the Platform in aggregate. This data is anonymised where possible and used exclusively to improve Platform performance and user experience.
Preference cookies store your language settings, display preferences, and notification choices to personalise your experience on the myb77 Platform across sessions.
You may manage your cookie preferences through your browser settings. Blocking all cookies may affect the functionality of the myb77 Platform, including your ability to log in and access game content.
myb77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements.
As a general principle, the following retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or permanently anonymised.
myb77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, myb77 will notify you and the relevant authorities in accordance with applicable data protection law without undue delay.
Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by myb77:
To exercise any of these rights, please contact our Data Protection team via our 24/7 live chat or by emailing us at the address displayed in the footer of this page. We will respond to all verifiable data rights requests within thirty (30) calendar days. We may need to verify your identity before processing your request.
The myb77 Platform is strictly restricted to persons aged 21 years and over. myb77 does not knowingly collect personal data from persons under 21 years of age. If myb77 discovers or is notified that personal data has been collected from a person under 21, we will immediately close the relevant account, void any associated transactions, and securely delete the personal data in question.
If you are a parent or guardian and believe that a person under 21 in your care has registered a myb77 account, please contact our support team immediately. We will take prompt action to investigate and resolve the matter.
The myb77 Platform may process and store personal data on servers located outside of Malaysia, including in the jurisdictions where our game studio partners and infrastructure providers operate. Where personal data is transferred outside Malaysia, myb77 will ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Malaysian data protection law and our licensing framework. These safeguards may include standard contractual clauses, data processing agreements, or reliance on adequacy decisions by applicable regulatory authorities.
myb77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered Members via email or through a notice on the myb77 Platform at least seven (7) days before the changes take effect. The date of the most recent revision is always displayed at the top of this page. Continued use of the myb77 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how myb77 handles your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by myb77, please contact our Data Protection team through any of the following channels:
myb77 takes all privacy enquiries seriously. We will acknowledge receipt of your enquiry promptly and will work to resolve your concern or fulfil your data rights request within the applicable statutory timeframe.
Six pillars of myb77's approach to data privacy and security for Malaysian players.
Every connection between your device and the myb77 Platform is protected by 256-bit SSL/TLS encryption — the same standard used by major Malaysian banks. Your data in transit is never readable by third parties.
myb77 does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or any other commercial entities. Your data is used exclusively to operate the myb77 Platform and fulfil our regulatory obligations.
myb77 applies Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required under our international gaming authority licensing. These controls protect the platform and all Members from financial crime.
All myb77 accounts support two-factor authentication (2FA) to prevent unauthorised access. We recommend all Members enable 2FA in their account security settings for an additional layer of protection.
myb77 respects your data rights, including access, rectification, erasure, and portability. Submit a data rights request via live chat or email and we will respond within 30 days — no unnecessary delays, no bureaucratic stonewalling.
myb77's Platform and data infrastructure undergoes regular penetration testing and security audits conducted by independent third-party specialists. Vulnerabilities are remediated promptly as part of our continuous security programme.
Our 24/7 support team handles all privacy enquiries, data rights requests, and account security concerns. Your data, your rights — we take both seriously at myb77.